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Author Topic: Flagstaff by Forest River owner's manual! Please read!  (Read 11425 times)

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Offline Kim Ciara

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Flagstaff by Forest River owner's manual! Please read!
« on: July 22, 2009, 12:54:41 PM »
Hi! GREAT news! I called Forest River, and they're mailing me an owner's manual for my 2005 Fleetwood Flagstaff by Forest River owner's manual... FREE OF CHARGE! I bought the pup about a month ago, and it didn't have an owner's manual.  [:(]

WOO HOO! :) :) :)

The number to call, should anyone be interested is:  (574) 642-2640

They were VERY nice, and were "happy" to send me one! I couldn't believe that there's no charge, and thanked the woman I spoke with profusely for the freebie! [:D]

Anyway, thought I'd share this information.

Kim
« Last Edit: July 22, 2009, 08:13:55 PM by Storm Trooper »

Offline Nascar Fan

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #1 on: July 22, 2009, 01:00:39 PM »
Was it Stephanie?
« Last Edit: July 22, 2009, 08:24:21 PM by pgordemer »
Gary & Colleen
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2005 Rockwood Freedom

Offline Mr Zip

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #2 on: July 22, 2009, 01:03:03 PM »
Great.... glad they were able to help you out.

Have fun!!
2007 Dodge Ram 1500 Quad Cab [TV]
2012 Keystone Hornet Hideout 27DBS

Offline Mr. Bill

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #3 on: July 22, 2009, 01:08:34 PM »
I have contacted them a few times over if I could use a WD hitch, Cleaning the canvas, Purchasing replacement parts and have always found them to be pleasant.  They have called back and been available to answer questions. 

I am very happy with the company and would purchase another forest river product just based on their customer service.
PUP-2002 Flagstaff 725D    TV- 2001 Ford Windstar
Me(47), DW(49), DD(15), DS(10)

Offline Recumbentman

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #4 on: July 22, 2009, 02:06:38 PM »
Quote
2005 Fleetwood by Forest River owner's manual...

Am I reading this correctly  [;)] Did you mean Flagstaff   [?:~{]
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Offline Daduv3Boys

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #5 on: July 22, 2009, 05:59:26 PM »
When you get it can you send me a copy? I've been looking for one and I printed off one from a 2004 Rockwood from the manuals section here. Let me know how it goes.
Johnny, Amy, Michael, Ryan, and Caleb Davis
2006 Chevrolet Trailblazer EXT
2005 Forest River Flagstaff 226D

Offline Kim Ciara

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #6 on: July 22, 2009, 06:54:24 PM »
Daduv3boys... call:  1 ( 574) 642-2640, ask for the Parts Department. Tell them what you have, and they'll send you a copy of the owner's manual, no charge!

I called them today... wish I had called them when I first got the (n2me) pup!

Good luck!

Kim

Offline Kim Ciara

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #7 on: July 22, 2009, 06:57:49 PM »
Recumbantman... yes. You read correctly... 2005 Flagstaff by Forest River #205. Confusing, how they manufatcure, name, and such, their products, huh? That's what I have, and in calling Forest River, they were not at all confused by the make/model number! Go figg'r...

Kim

Offline Luv2ridebikes

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Re: Fleetwood by Forest River owner's manual! Please read!
« Reply #8 on: July 22, 2009, 08:11:18 PM »
That may be what you have Kim, but you confused us when your topic said Fleetwood (not Flagstaff) by Forest River.
Steve and Deb
Aspen and Riley - our four legged offspring
2005 Sequoia towed by an 04 Ext Trailblazer and lots of bikes

Offline Storm Trooper

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #9 on: July 22, 2009, 08:16:17 PM »
Kim,
I corrected your header and the first post. You apparently have a Flagstaff, not a Fleetwood product.
However, all of the subsequent posts are wrong... [:(]
Lou & Jan and Ewok K9 (Kyleigh Wyote) [put&hy]
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Offline Kim Ciara

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #10 on: July 22, 2009, 08:30:57 PM »
heheh SOOOOoooo sorry! Yes... it is a FLAGSTAFF by Forest River! dang... blonde moment!
 Thanks, Storm Trooper, for correcting the ravings of a mad-woman!

Anyway... yes. Forest River has treated me VERY well. They're great folks, and sending me an owner's manual, even though I'm not the original owner?? Wow!

So sorry for the confusion.

Welcome to my world!  [:D]

Offline themanfromvan

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #11 on: July 22, 2009, 08:48:23 PM »
It had to have been Stephanie Little that you talked to.  She is a superior customer service person.  Forest River's customer service used to be the WORST  [:(O] [:(O]  I don't know if Stephanie is a new addition within the past couple of years or FR decided they had better step up their customer service.

At any rate, Stephanie is awesome.  She sent me my pieces of bed end tent retainer last year for FREE, claiming that they never should have cracked or broken under any circumstances.

Yes, Forest River and Rockwood owners, should you need customer service, Stephanie can be reached at the phone number listed previously or by e-mail at slittle@forestriverinc.com
David, Betsy, Elizabeth, Olivia & Robert
2001 Rockwood Freedom / 2004 Chevy Trailblazer

Offline jnjsawyer

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #12 on: August 14, 2009, 04:43:17 PM »
Yeap.  I can vouch for Flagstaff/Forest River as well.  They have GREAT customer service!
Jen, Joe, and the boys....

Offline kjcamper

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #13 on: August 21, 2009, 11:22:44 PM »
I'm not trying to badmouth the Forest River campers too much here but we have a 2006 Flagstaff 625D. We love the camper and use it as often as we can. but we purchased it new and we had some problems that the DEALER should have taken care of. I had to vacuum out every inch of every crevice and behind everything because of manufacturing sawdust. Extra screws that were dropped. again during manufacturing. The part that really frustrated me was we received four different sets of keys. Each door had a key and the compartment doors used 2 different keys. I tried to have a couple new ones made and they never saw the type of key that I had. On a new model(2007) they only used 2 different keys. The Dealer said he would see if he could get keys made. He then lost my keys and I tried to get Forest River to replace my locks. I went back and forth with them that the Dealer had the keys and lost them. They would not replace the locks so I did. One key for outside compartments and one key for the doors. The Dealer and Forest River received a bad mark on the Better Business Bureau and the BB even sent me some papers to fill out if I wished to take legal action against both parties. I did not as it only cost me about $50 to replace everything. When someone is interested in buying a new or used camper from a Dealer remember to get references from people that purchased there in the past 2 years and call them. If the Dealer doesn't give that info don't buy from them. A good Dealer can make all the difference on how a product is viewed.
Me - 1957 DW - 1957 [DS - 1986 DDIL - 1990 ]         DD - 1994
2002 Chevy Trailblazer & 1999 Dodge Durango
2006 Flagstaff 625D

Offline Mr. Bill

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Re: Flagstaff by Forest River owner's manual! Please read!
« Reply #14 on: August 27, 2009, 09:31:04 AM »
For those of you that have contacted Forest River, as I have, Jerry Haas passed away on July 30.  I know that I e-mailed and talked to him on the phone and he was the nicest person.  He answered my questions and never sounded like he was upset about answering the stupid questions I was asking.  Stephanie Richardson took over for him and she has also been fantastic.

I have been so impressed with Forest River.  As DW and I are discussing our next TV and trailer, FR is the one we are checking out the most.  I wish there was a section of the forum to rate the manufacturers and find out the likes/dislikes.  I would write mostly good.  Only bad is they charged me $5.00 for my manual. [:(]
PUP-2002 Flagstaff 725D    TV- 2001 Ford Windstar
Me(47), DW(49), DD(15), DS(10)

 


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