Our first trip out with our PUP was IMHO a success. A couple minor glitches, but overall not too bad. Slept like a rock! A couple of questions came up.... The drop from the floor of the PUP to the step is a doozy, even the dogs don't like it. We're thinking of replacing the step with some folding ones that are sold on the PPL site. Has anyone ever done that? Hints? Is it something a newbie should take on or is it better left to the professionals? Are you able to open the door of your PUP with the roof is collapsed? It seems to me as a kid, my step dad kept the cooler inside the PUP and he would grab drinks out for us kids when we stopped at the rest areas. We can't open the door unless we crank up the roof a touch, is that normal?