Just got back from my first long trip with my ntm Jayco hardside 12hmd, a two week trip from Florida to Ohio and back. Awesome trip and the camper worked great. Was in temps from a few days in the 90's to a few nights in the 40's (wasn't expecting that at all in June lol). I wasn't real sure about the cool cat unit when I got this camper but it worked like a champ through the extremes of weather I encountered. I have a friend that has 10 acres in north Florida and I stayed there for the last few days of the trip but when leaving I hit a pothole hidden in the weeds and heard a loud bang. I got out and walked around the truck and camper but didn't see any problems. When I got home I unhooked the trailer and started setting it up to empty and clean out and I couldn't get the step pulled out. That's when I realized that the bang I heard was the step bottoming out and the step frame was bent. I got out my trusty tape measure and found I have 16" of ground clearance to the frame but only 10" to the step frame. Now I have to decide whether to try and straighten the step, replace it or just remove it and get a portable step. At the moment I'm leaning toward just building a step box that I can use for extra light storage that will fit in the doorway when traveling and removing the step to avoid this problem in the future. Anybody else ran into a similar problem and how did you solve it?