I ordered a 2015 Palomino Basecamp 12BDG, but soon after arrival I noticed it was a 2014. Come to find out this camper model has not been manufactured for 2015. I thought they did campers like cars and I was going to get the first one released of the season... and since am keeping it in my garage I wanted one in brand new shape. Not one that has been sitting outdoors for the last year and a half. My purchase order clearly stated it was for a 2015 model. I did finally work this out with the dealer, but I thought including that with this post would be evidence to show I have had problems with this new camper from the start. My latest issue is two fold and I would love some advice if you folks have some time to comment. When the camper arrived from the factory the dealership discovered problems with the electric winch. It wouldn't raise and lower the top. They ordered a new winch and installed it. The first day I took the camper home the cable pulled from the winch when I was attempting to raise the roof for the first time. After about 45 minutes of troubleshooting and tooling I was able to reinsert the cable into the spool myself and tighten the hex screw. The hex screw is designed to TEMPORARILY hold the cable in place until the cable is wound three times around the spool. At this time I also noticed the gear on the winch's shaft from the motor seemed to be loose and pulling off of the shaft. I could not recreate this problem when I brought it back to the dealership for other warranty service, but I asked if I could order an extra gear for the winch shaft so if it broke while I was camping I could still raise and lower the roof. Raising AND lowering the roof is completely dependent on this one gear which drives the rest. There is no manual override since the manual crank connects to this gear. The dealer said they didn't know any way to order that part, but had an extra winch with that part I could take with me. When I got home from the first trip I cleaned everything up and I was getting the final step done to put it in the garage when I notice the gear stops spinning. Lo and behold the gear dislocated from the winch shaft. https://www.youtube.com/watch?v=mY7uEoeXjZc&feature=youtu.be Guess what? The dealer is now ordering another winch. My question for all the awesome forum folks here is about the winch cable winding/spooling. The manual for the winch clearly states there needs to be 3 complete wraps of cable around the spool at the start which is supposed to keep stress off the hex screw, but I only have 2 full wraps. I don't believe there is enough cable for a third wrap. When I spoke to the dealership they researched the lift system which states it only needs 1 wrap (according to the dealership). I showed the dealership the manual proving 3 wraps are required, but they nicely stated they aren't going to do anything about it. It seems like Palomino would need to put longer cables on it and I believe the dealership is satisfied with the other answer they got from researching the lift system (which I have not seen in writing). I called Palomino/Forest River and they are researching, but like I said I wanted to hear the forum folks too. Thanks in advance.