2021 Flagstaff Mac Trailer Jack Broke

Discussion in 'Miscellaneous Repairs & Maintenance' started by Rhconcepts, Jun 25, 2020.

  1. Rhconcepts

    Rhconcepts Active Member

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    My tongue jack broke today almost like it stripped out. I took it off to find a bunch of metal shavings. Has anyone seen this happen before?

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  2. WrkrBee

    WrkrBee Well-Known Member

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    Should be under warranty.
     
  3. eoleson1

    eoleson1 Well-Known Member

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    x2

    Likely defective from the start.
     
  4. Rhconcepts

    Rhconcepts Active Member

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    So something like this normally doesn’t happen to a jack?
    I called the store and they said possibly August they could have it fixed, it’s simply just taking it off and putting a new one on so I might just buy one from camping world or Amazon. I also sent a email to forest river maybe they will send me a replacement.
     
  5. Raycfe

    Raycfe Waterford Ct.

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    IIRC someone had a simpler problem this spring..... I would bring the old jack to the dealer and get a new replacement. They can claim the labor to install it, but just do it yourself. Or buy a better jack.
     
  6. WrkrBee

    WrkrBee Well-Known Member

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    August is BS. They should overnite a jack to you on the evidence in the pictures alone. The three little mount screws held but the big threads failed! I can't tell if those are internal or external threads, but one component failed. Could be due to over hardening, which will make the threads brittle. I don't think even if the camper did a tail stand (stabs not down), then came back down, it would do that kind of damage to a good jack.
     
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  7. Sjm9911

    Sjm9911 Well-Known Member

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    I would just drive out with the jack and tell them you want another one and will install it yourself.
     
  8. Ductape

    Ductape Well-Known Member

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    I love my power tongue jack...……… just sayin ! [:D]
     
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  9. Raycfe

    Raycfe Waterford Ct.

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    Me too ........
     
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  10. Sjm9911

    Sjm9911 Well-Known Member

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    X3
     
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  11. rabird

    rabird Howdy!

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    yep, return broken one for a big discount on an electric! prepare to camp out at the dealer till satisfied. seems protesters have more rights!
     

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