Now I like my Dometic even more! All poles are attached to the awning. Unroll awning, extend poles into place, and stake it to the ground. Most trips I zip on the screen room also.
I have no idea on parts. If it's the same as mine I don't see how a pole could be missing unless something broke. My pole, both vertical and horizontal are attached to the main beam of the awning. They all fold into slots in the beam for storage.See you have the same awning brand as we do. Just a random question, have you ever had to buy replacement parts for it? We are missing one of the vertical poles and are having a hard time finding them for purchase
We have a Dometic screen room with curtains, it's well worth the small amount of hassle to put it up. Getting from the camper to the screen room without getting a drop of rain on you is great. We have a stand alone screen room, but it hasn't been on a single trip since getting the one that attaches to the PUP. Ours is 7'X11' and serves as a cooking area and sitting area.I want an add-a-room, once I get the awning bag issue fixed. Maybe I'm the oddball.