We live near Tyler, Texas and can't seem to find anyone to repair the winch on 2012 Palomino Traverse Hi-Wall with dining slide out. It is electric lift. We are actually wanting to sell it. It is in great repair, little use but the winch broke (I would have to let my husband describe the problem) and he tried to fix it, but something isn't going right. He called the major RV places in the area but none of them work on popups. What do we do. This is taking up room in the driveway and needs to be used. It is comfortable and loaded with amenities.