Hey all, We bought a brand new 2020 Coachmen Clipper 108ST last month. Overall we are pleased with the camper and have taken it out 4 times now. However, there are a few issues that should be covered under the warranty. Namely, the tongue jack snapped this past weekend (made a loud pop noise and the whole thing collapsed to the minimum height while trying to crank it off the car. I ended up using my car's emergency jack to boost it up), 4 out of 6 of the curtain cords (the thin cords with a black lock thingy that you use to push the curtains up) have broken, and one of my stabilizer jacks is broken and won't stay up. It cranks down and supports weight, but when cranked back up it moves freely up and down so I had to tie it up with rope when driving so it won't drag the road. When I go to the Coachmen website and look for the warranty department, it is literally one person and it lists her personal phone number. I called and left 4 voicemails in the last week and didn't hear a thing. I finally got a call back yesterday (7 days after my original voicemail) and her instructions were to take it to my local Coachmen dealer to get it evaluated. I called them and they said it was an 6-8 week wait to get in. I am trying to get a hold of the lady at Coachmen again to find out if I can just have the parts shipped directly to me to install them myself but again, leaving voicemails without any kind of response. I decided to try the parent company and called Forest River's warranty department, but they just told me the same thing (go to a dealer) and said they couldn't ship me any parts. Is this complete lack of warranty support typical? What can I do to get some attention from this company to get my brand new PUP fixed? I am a little disappointed that so many things have already gone wrong on a brand new model. I am considering just ordering the parts myself on Amazon but then I would have to pay for them and am not getting the advantage of the warranty.