ESP?

Aug 27, 2007
99
Denver, CO
Not that kind of ESP....I don’t know what you’re thinking.

I’m asking about extended service plan. We are in the process of buying a brand new Jay Feather, and I know they are going to try to sell me an extended warranty. I’m not sure about the difference between the two. Which is better? Do I need both?

I’ve read some pretty terrible reviews about the GS extended service plan; are there others?

Please help.
 

neighbormike

Super Active Member
Gold Supporting Member
Oct 6, 2012
4,300
WI
I bought just about a year ago... I was definitely offered the extended warranty... I was told over and over it covers everything in the TT... all the electronics and appliances. "So this extends the manufacturers warranty?" No but it covers everything inside the TT. "So it covers the cabinets, flooring, structural components?" No but it covers all the electronics.... Blah blah blah - screw that! I will buy a radio if it stops working! My point: question everything!
Edit: Truth be told, if they would have offered an extended manufacturers warranty that covered items like structure and plumbing, I would have been much more interested!
 

JT2

Active Member
May 20, 2008
711
OK, once more from the top: under law, ONLY the manufacturer can issue/ apply/ enforce a warranty on their product(s). The dealer, bank or independent company cannot "extend" or alter the warranty. "Warrant" means promise, and only the factory can promise to fix their mistakes or omissions. There are no exceptions. Do not believe the hype -- "extended warranty" is a lie.
What you are being offered is an aftermarket insurance policy on specified and named parts. If it's not specified exactly in the policy, it ain't covered. And, trust me, most of what will breaks on your camper won't be covered. (Remember those ins. policies in elementary school that protected against "loss of of one eye, two fingers and the left knee..."? This is the same deal.)
Chances are good you don't need the insurance policy. But if you're interested anyway, ask for an EXACT copy of the policy -- not the advertising and not the enrollment form -- the policy. Read it VERY carefully to see what is covered and be smart enough to see what isn't covered. No salesperson or dealer can alter the terms of that contract.
Also, pay very close attention to what hoops you'll have to navigate to make a claim -- deductibles? Notification of the failed part's manufacturer? service only at the selling dealer? There's a hundred ways these policies can trip you up. Pay attention, do your homework and then make a decision based on facts, not fear. Good luck
 
Aug 27, 2007
99
Denver, CO
This is a lot of good information. Thank you. I’m trying to do my research, but I really didn’t know where to begin, so I came here. Everyone has always been so friendly and helpful here, I knew at least one person would be able to get me started.


OK, once more from the top: under law, ONLY the manufacturer can issue/ apply/ enforce a warranty on their product(s). The dealer, bank or independent company cannot "extend" or alter the warranty. "Warrant" means promise, and only the factory can promise to fix their mistakes or omissions. There are no exceptions. Do not believe the hype -- "extended warranty" is a lie.
What you are being offered is an aftermarket insurance policy on specified and named parts. If it's not specified exactly in the policy, it ain't covered. And, trust me, most of what will breaks on your camper won't be covered. (Remember those ins. policies in elementary school that protected against "loss of of one eye, two fingers and the left knee..."? This is the same deal.)
Chances are good you don't need the insurance policy. But if you're interested anyway, ask for an EXACT copy of the policy -- not the advertising and not the enrollment form -- the policy. Read it VERY carefully to see what is covered and be smart enough to see what isn't covered. No salesperson or dealer can alter the terms of that contract.
Also, pay very close attention to what hoops you'll have to navigate to make a claim -- deductibles? Notification of the failed part's manufacturer? service only at the selling dealer? There's a hundred ways these policies can trip you up. Pay attention, do your homework and then make a decision based on facts, not fear. Good luck
 

Rusty2192

Super Active Member
Jul 30, 2014
1,214
Kentucky
Josh Winters has an awesome channel on YouTube and I thought of this video when reading this thread. He works for an RV dealer (actually his dad is the owner of it) so everything he says does have to be taken with that in mind, but he’s a straight shooter.

The title says extended warranty, but he clarified immediately that he’s actually talking about an ESP and even goes into the differences between the two.

 
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