Great Cust Service

Discussion in 'PopUp Gizmos' started by firepit, Mar 12, 2020.

  1. firepit

    firepit Well-Known Member

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    I ordered a set over the phone...He had my measurements already for the camper.
    I believe Bob was who i spoke to and he was one of the nicest fellas i have spoken to
    in a long time...He was very thorough on the phone and answered all my questions.
    Customer service is usually lacking in today's world but not lacking at all with this fella.
    They were delivered on time and he emailed a invoice even though they are shipped with one.
    I no sooner got off the phone and my email was there.
    Shout out to Pop up Gizmos...Keep up the great work.
     
  2. James Rucker

    James Rucker Active Member

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    Hello firepit, can you include a link?
     
  3. firepit

    firepit Well-Known Member

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    Says site cant be reached?
    Bob Pitney 972-849-9240
     
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  4. Sjm9911

    Sjm9911 Well-Known Member

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  5. James Rucker

    James Rucker Active Member

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  6. popupgizmo

    popupgizmo Member

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    We had some issue with our new website but it's up and running now.
    Stay safe! www.popupgizmos.com
     
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  7. persh

    persh New Member

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    Years ago I ordered my first set of solar covers. When they arrived I discovered the that they also offered a nice cover for the ice chests make out of the same material. I called up and talked and scolded Bob for not telling me about these covers when I place my order for the bunk covers. We had a good laugh and he sent me an ice chest cover and didn't charge any shipping!! Totally uncalled for, but he insisted. I've since changed trailers and have continued to use the Solar cover from Bob ever since. What a great way to business!!......not to mention the covers work really well. I don't think we could survive without then on hot summer days.
     
  8. Vegas_PUPpers

    Vegas_PUPpers Member

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    My PUP came with 1 Gizmo, and after seeing its value I wanted to order 2 more.

    The size of the original was a little different than the measuring guidance on Bob's website, so I sent an email about it. Ultimately, Bob recommended going with Gizmos sized according to the posted guidance (as opposed to matching the original one). And... the new ones fit like a glove!

    The shipping was lightning quick too.

    Highest recommendations for these guys!
     
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