I have to tell you a story. We were getting ready this week to use our brand new "gently used pop-up" and take a trip to Maine. I cannot tell you how excited we were about getting it ready for our first adventure. The kids were already picking their places to sleep. After getting the registration straightened out, we started to patch the holes in the screens and bought fabric to repair the canvas. I had even looked into how to repair the cracks in the roof. Well, we were cleaning out the compartments under the seats when we saw that the front corner, on the door side, was all rotted out. That is when it made sense to us why the outside front corner had a gap that wouldn't close. The wood on the inside had disintegrated. The two walls were not connected. I thought to myself that i am pretty handy and can learn anything. So I began to see what I could do to fix it. I watched a few videos and read the pop up blogs and started to repair the rotted floor and wall. Oh well, live and learn. I had to remove the seats, cut out the floor, remove the rotted wall wood and make the cuts for the new pressure treated plywood. Amazing that these companies don't even use pressure treated wood. I even found a mummified green mouse behind the breaker box. Anyway, it dawned on me to check the other corners. As it turns out, the two back corners need attention as well, with the rear door side corner being the worst; it actually has a hole that you can fit your foot through and see the street below. It looks like a pretty involved floor and wall replacement too make it safe. There is not very much holding the corners together. But wait it gets better... So we were working on it this afternoon when we saw those dark ominous clouds roll in. We decided that we had waited long enough and began to pack it all up. We followed the procedure: take the poles down, put the sides in, tuck everything in and begin to crank her down. But to our dismay the roof was not coming down. The cranking system did not work. I have no clue why, but it does not crank down. Just keeps spinning round and round. If we were not panicking already, just then the heavens opened up. And it wasn't the Lord Jesus to come and help us. God must have a sense of humor because we did not. In our panic to try and get it all set up again (no other choice at that point) the lower panel in door pops out. Now there is water coming in on all sides. It just got worse from there as we tried to bail water, fix the door, reconnect the corners, fix the gaps in the corner, etc. I was waiting for FEMA at that point. If we had red lights, whistles, and horns the Titanic would have had nothing on us. We are quite frankly in shock and very much at a loss with what to do next. The roof not folding down was something that especially blew us away. I don't know if you have any suggestions. I am kinda overwhelmed at this point.