MI DNR selects Camis, Inc. to manage campground reservation system

Discussion in 'Reservation Systems' started by bondo54, Feb 13, 2013.

  1. bondo54

    bondo54 Active Member

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    Received this email from the MI DNR

    DNR announces selection of Camis, Inc. to manage and improve state park campground and harbor reservation system

    The Michigan Department of Natural Resources recently announced a new Michigan contractor, Camis, Inc., will manage an improved state park campground and harbor reservation system.

    “Camis was selected in a competitive bid process, as they focused on providing excellent software and customer service solutions that we believe will make it easier and more convenient to make state park campground and harbor reservations,” said Ron Olson, chief of the DNR Parks and Recreation Division.

    Camis USA, a subsidiary of Camis, Inc., opened its doors to a new Ann Arbor headquarters in late January, with an initial focus on providing help desk and call center services to its U.S.-based clientele. Camis’ new and improved version of the DNR’s current Central Reservation System is expected to be active by November 2013.

    “We expect to hire both technical and customer service representatives throughout the year who will work out of our new 60-seat Ann Arbor facility,” said Jeff Smith, vice president of product development for Camis. “We are offering full-time, part-time and seasonal employment opportunities. As Camis continues to grow, these opportunities will expand to include the hiring of trainers, project managers and technical managers.”

    Since the 1990s, Camis has continuously refined software to improve functionality and financial management for numerous park systems within North America. The company has been providing park reservation services for the state of Washington since 2001, as well as for its Canadian clients. They offer superior call center service and an intuitive reservation website that conveniently includes campsite photos and broad availability search options for its customers.

    "Camis has produced a robust, flexible, scalable campground reservation system that has proven to be successful in applications across North America,” said Doug Hall, owner and president of Camis.

    For more information about Camis, Inc. and Camis USA, visit www.camis.com.

    Guests are encouraged to book summer vacation plans now, because sites can be reserved up to six months in advance of a desired date.

    To learn more about camping and lodging in Michigan’s state parks and harbors, visit www.michigan.gov/stateparks.
     
  2. sd102

    sd102 New Member

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    I wonder what (if anything) will change. I didn't really think there was anything wrong with the current reservation system.
     
  3. bccamper

    bccamper Member

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    Interesting. I didnt really have any problems with the old system.
     
  4. mamabean5

    mamabean5 Well-Known Member

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    Old system would get caught in a loop and leave me stranded when I tried to make a ressie from work. Rep said corporate firewalls were at fault. Being that you can't reserve until 8:00 am, you almost HAVE to do it from work! Ohio's system starts at 7am---much more convenient.
     

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