Last Summer I sold the popup and traveled on a 2400 mile round trip to purchase the only new Trailmanor I could find in the western USA. This was a new 2015 Trailmanor 2720QD, the first alarm in my head should have been why is a 2015 model still available. Well after driving that far and having to wait over 6 hours in the dealers office (another alarm should have gone off with the long wait) the dealer actually put us up in a motel for the night so they could finish whatever they were doing to it. I didn't do a very thorough PDI, I was excited and just wanted this trailer, after driving that far I couldn't go home empty handed. My nightmare had begun. Halfway home the trailer starts to fall apart, I contact the dealer and was told don't worry the dealer in my home state will take care of everything. We get home and the dealer near me won't touch it because they feel there's so many things wrong with it the factory should buy it back. They also tell me the factory is in financial trouble and isn't reimbursing them for warranty work anyway. They do arrange for the factory to come get it and the factory does refuse to buy it back. It stayed at the factory for 2 months and is returned with the 2 major flaws corrected but many others still exist plus some new damage. The factory promises to come back in 4 weeks to pick it up and complete the repairs. Three months go by with numerous promises from the factory that they'll come, they never come. We ended up driving another 2400 mile round trip to the selling dealer and asked for them to buy it back they said no that's between me and the factory and the factory is broke, so it stays there for repairs. Two months later the selling dealer says the repairs are complete so we again drive the 1200 miles down there to pick it up. We take it about 200 mile away and live in it for a week finding it still has many issues and return it to the dealer. He says he'll fix it up, this time I told him they owe me for my trip and ask him to provide delivery when it's done, he said that might be possible. Another 3 months go by I call the dealer, repairs are not quite complete, he states there was a problem getting parts but the parts are on the way. I said how much would you give me for trade, he said pick something he has in stock and we'll make a deal. I picked a 2017 KZ Connect C241RLK and we did a straight across trade. Of course we had to drive another 2400 mile round trip but I'm completely happy with the deal and feel fortunate we only loss time and about 6K. It could have been way worse, I don't think I could have gotten anywhere near the trade in value anywhere else. In the 11 months we owned the Trailmanor it was only in our possession for 4 months and we drove over 10,000 miles dealing with the sale and repairs. So a couple of warnings, Trailmanor is probably on the verge of bankruptcy and is the worst company I've ever had to deal with and I was dealing with the owners. None of this would have happened if I'd only kept my popup. So think twice before you move to the "dark side".