Purchased our new PUP, 2018 Clipper Classic 1285 SST this past September from General RV, Wixom, MI. Had to bring it back to dealer to install a new vinyl panel -- not canvas -- (warranty work). We asked, but they would not let us back in the bay while instation (liability). We just so happened to be walking the lot and noticed the "techs" (subjective term) popped down the PUP with the slide and both bunks out. DH started shouting (very loudly!) and thankfully got the attention of superiors. We MADE ourselves at the scene and demanded they pop back up to check for potential damage. We then inspected the vinyl panel install (over the goucho) and saw there was an 8" gap to the outside! I could wave my hand within the gap! The tech (??) figured he was done and was lowering the PUP when we saw this........ Unbelievable!!!!